Reference

Your Privacy Matters on pasarantogel 1

We built this privacy policy around one idea: your account, payment details and personal information stay secure and private.

Encrypted transactionsDANA, OVO, GoPay, QRIS secureNo third-party data sales
pasarantogel 1 Your Privacy Matters on pasarantogel 1
REACH OUR TEAM

Contact Us About Your Privacy

Live chat Our support team answers privacy questions daily from 9 AM to 11 PM Indonesia time. Open the chat widget on any page to ask about data handling, account deletion or payment security.
Email support Send privacy requests to [email protected] and we reply within 48 hours. Include your account username and the specific information you want to review or remove.
Account settings Log into your account, open Settings and navigate to Privacy & Security to review what we store, update your details or request a full data export.
DATA HANDLING & SECURITY

How We Keep Your Information Safe

Encryption standard

Every deposit via DANA, OVO, GoPay or QRIS is encrypted with TLS 1.2 or higher. Your password is hashed and never stored in plain text. Account login tokens expire after 30 minutes of inactivity.

Payment verification

Before any withdrawal clears, we verify your identity through your registered phone number and email. Funds go only to the payment method you used for deposit; we never route money to different wallets.

Data retention

We keep your account and transaction history for five years to meet Indonesian financial reporting law. After you request account deletion, we remove your personal details within thirty days but retain anonymised transaction logs.

Cookie management

We use functional cookies to keep you logged in and analytical cookies to track page navigation. Marketing cookies are off by default. Manage all cookies in your browser settings or contact support to opt out.

Third-party access

We share data only with payment processors (DANA, OVO, GoPay, QRIS networks) and local authorities if law requires it. We never sell or rent your information. Our hosting partner is bound by the same privacy standard.

Policy updates

If we change this privacy policy, we notify you by email at least 14 days before the change takes effect. You can review the updated policy in your account dashboard or on this page anytime.

Privacy Policy FAQ

We collect your full name, email address, phone number and date of birth to verify your identity. Your payment information — bank name or e-wallet provider — is recorded to process deposits and withdrawals. We never ask for your password in emails or messages.

Once you request account closure, we delete your personal information within thirty days. Transaction records and payment history are retained for five years to comply with Indonesian financial law, but are stored without your name or contact details.

Yes. Log into your account, go to Settings, select Privacy & Security and click Export My Data. We send a complete file of your account information, transaction history and profile details to your registered email within five business days.

No. We never sell, rent or share your personal information with marketing partners or data brokers. We only share data with payment processors to clear your deposits and withdrawals, and with authorities where Indonesian law requires it.

Every transaction is encrypted end-to-end with TLS 1.2 or higher. We never store your e-wallet password or PIN. Your payment method is linked to your account only for deposit and withdrawal routes; we do not use it for any other purpose.

We use functional cookies to keep you logged in and analytical cookies to improve the lobby experience. Marketing cookies are off by default. You can disable all non-essential cookies in your browser settings or contact our support team to opt out.

Change your password immediately and contact live chat or email [email protected] right away. Our security team will review your account activity, lock it if needed and help you regain full access within a few hours.